Current Vacancies

Client care assistant vacancy

Part time position – see hours below

Aldeburgh Vets is looking to recruit a part time client care assistant. The role involves working on reception and supporting our veterinary team. Whilst no previous experience is required, and training will be given on the job, the successful candidate will need an engaging personality, a ‘can-do’ attitude, and a desire to work with clients and colleagues as much as the animals themselves.

Whilst working in veterinary practice is often very rewarding and enjoyable, it is important that applicants realise that it can also be emotionally challenging at times.

You will be trained in, and expected to contribute to the following tasks;

  • Answering the telephone, registering clients and patients, making appointments
  • Triaging patient needs and booking appointments on the diary accordingly
  • Taking payments, handling cash and cashing up at the end of the day
  • Corresponding with clients, suppliers, and other veterinary practices via email
  • Uploading and filing confidential documents
  • Dispensing medicines
  • Managing, ordering, receiving, and processing pharmacy stock
  • Meeting and greeting clients and dealing with the general public
  • Maintaining clear communication between vets, nurses and management

The hours we have to offer are 27 hours per week on average. The days we would require the applicant to work would be:

Wednesday’s 8am-6pm

Thursday’s 8am-6pm

Friday’s 12pm-6pm

1 in 4 Saturday’s 8.30am-12.30pm

We know that client care roles in veterinary practice are very popular and therefore we expect to receive a significant number of applications. However, we are more interested in recruiting someone with the ‘right personality’ than requiring previous experience within veterinary practice.

If you are interested, please send your CV to ellie@aldeburghvets.co.uk.    We also ask that you send us a 1-2 minute video telling us a little bit about yourself, and why you’re interested in this role, and what you believe can bring to our team.

The closing date for this position is August 31st 2022.

Applicants can send videos via https://wetransfer.com/ if you are having trouble sending them as an email.

Please feel free to send us your CV should you wish to make us aware that you might be interested in future roles and opportunities.

We regret that we are unable to take on any further students who need “work placements” as part of an Animal Care Course as we are currently supporting two students with their courses.

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